Jw Marriott Cancun Resort & Spa

Blvd. Kukulkan Km 14.5 Lote 40-A Cancun 77500 Mexi, Cancun, Mexico, 77500  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Jw Marriott Cancun Resort & Spa

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

24-hour

Late check-in

24-hour reception

24-hour room service

Babysitting

Paid babysitting/ Child services

Swimming pool

Indoor heated swimming pool

Infinity pool

Air conditioning

Individual air conditioning

Facilities for kids

Game room

Children's play area

Children's pool

Cribs available

Paid kids club

Private beach

Beach access

Private beach

Beach umbrellas

Beach chairs

Editorial review:

A slice of heaven with elegant refurbished rooms with huge high end baths and upgrades such as flat screen TV and comfortable plush beds, a top notch spa, amazing swimming pools, 24 hour room service, WiFi access even on the beach and ultra- helpful staff.

Overview

Offering a hairdresser, a spa lounge and a steam room, Jw Marriott Cancun Resort & Spa lies in a shopping area of Cancun near to La Isla Shopping Mall, Cancun Government Palace and House of Culture. Renovated in 2006, this contemporary hotel offers accommodation in a 14-story Thai building.

This venue accommodates guests in the middle of Cancun. The venue is near to the white-sand beach with chairs, umbrellas and towels.

Guests will find shopping centers and stores in the vicinity of the hotel.

The property enjoys excellent location within a 15-minute drive to Cancun International airport.

Rooms

This hotel comprises of luxurious rooms including upgraded club level room, grand one-bedroom king suite and luxury one-bedroom king suite with such comforts as cable TV with on-demand movies, ironing facilities, a safe, heating and free Wi-Fi. Some rooms offer a captivating view over the Caribbean Sea. They come with a dishwasher and coffee/tea makers as well as bathrooms with a shower, dressing gowns and complimentary toiletries.

Eat & Drink

Breakfast is served in the restaurant each morning. The property features a beachside restaurant serving Caribbean dishes. Guests can relax at the elegant Poolside bar, offering a variety of wines, coffee and cocktails. Offering various dining options, Savio's Bistro by La Dolce Vita and Fantino are about 5-minute walk away.

A buffet breakfast is served at affordable prices. 

Services

Jw Marriott Cancun Resort & Spa provides a meeting room, a banqueting hall and a business centre along with shuttle service, newspaper service and turndown service.

Relax

Along with a health club, a Jacuzzi and a massage room the hotel offers steam baths, Turkish bath and reflex massage. Diving, badminton and sailing as well as a gym, a fitness center and gymnastics classes will help travelers keep fit.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2006.  Number of floors:   14.  Number of rooms:   448.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi in public areas
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Scuba diving
  • Snorkeling
  • Sailing
  • Boating
  • Water skiing
  • Outdoor tennis court
  • Volleyball
  • Golf course
  • Aerobics

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Paid kids club
  • Game room

Leisure facilities

  • Infinity pool
  • Indoor heated swimming pool
  • Beach access
  • Beach chairs
  • Beach umbrellas
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • Ocean view
  • Pool view

Room facilities

  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bathtub shower combination
  • Steam shower
  • Hair dryer
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Microwave

Bedroom

  • Premium bedding
  • Pillow menu

Media

  • Flat-screen TV
  • Internet television
  • Paid movies/Video
  • Voice mail
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  4 pm

Check-out

  • until  12 pm

Children and extra beds

  • Older children/adults may stay at the price of USD 23 per person per night in an extra bed. 
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Jw Marriott Cancun Resort & Spa Cancun location
Show big map »

Hotel Address:

Blvd. Kukulkan Km 14.5 Lote 40-A Cancun 77500 Mexi, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    11.2 km
Airports
  • Cancun International (CUN)
    12.4 km
Restaurants
  • Savio's Bistro by La Dolce Vita (cuisine: Italian)
    270 m
  • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
    650 m
Beaches
  • Playa Marlin
    2.0 km
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    14
  • Number of rooms:
    448

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedCancunJw Marriott Cancun Resort & Spa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Jw Marriott Cancun Resort & Spa photos Room
Premium Double Room
Ocean view
  • Room size:

    467 m²

  • Max occupancy:

    7 persons

  • Bed type:

    1 Double bed, 1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Carpeted floor
  • Telephone
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Sofa
  • Water bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Radio
Room Description:

Deluxe|Premium Ocean Double/Double - Double (Family Plan)

Premium King Room
Ocean view
  • Max occupancy:

    7 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
Room Description:

Deluxe|Premium Room, 1 King Bed, Balcony, Ocean View

Jw Marriott Cancun Resort & Spa photos Room
Club Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Carpeted floor
  • Privilege access to executive lounge
  • Telephone
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Standard|Club Room 91

Club Club Level Guest Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds or 1 King-size bed, 1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • Radio
Room Description:

Standard|Club 91 Level, Club Level, Guest Room, 1 King Or 2 Double

Club One-Bedroom Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Suite|Club 91 Caribbean Suite

Club One-Bedroom Club Level Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Caribbean Club 91, Club level, 1 Bedroom Suite

Jw Marriott Cancun Resort & Spa photos Room
Premier Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Early Bird Premier Double Double Room Ocean View

Premier King Room
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Wi-Fi
  • Seating area
  • Living room
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
Room Description:

Deluxe|Premier Ocean View Room with Impressive View of the Ocean with Private Balcony, 1 King, 467sqft/42sqm, Living/sitting area, Wireless internet, for a fee, Wired internet, for a fee, Coffee/tea maker, 49in/124cm LED TV - DUQG: Breakfast complimentary for 2 passangers

Jw Marriott Cancun Resort & Spa photos Room
Double Room
Ocean view
  • Max occupancy:

    7 persons

  • Bed type:

    1 Double bed, 1 King-size bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Carpeted floor
  • Outdoor space
  • Soundproofed windows
  • Connecting room
  • Telephone
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Marble bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Lighted makeup mirror
  • Toilet
  • Bedding:Sofa
  • Water bed
  • Pillow top mattress
  • Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Radio
Room Description:

Standard|Double Room - Room Only. Ocean View-Room Only-Standard

Grand Club Level Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Double bed

  • Check Prices
Room Description:

Standard|Grand Ocean Front Club 91, Club level

King Room
Ocean view
  • Max occupancy:

    7 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Outdoor space
  • Soundproofed windows
  • Connecting room
  • Bathroom:Marble bathroom
  • Hair dryer
  • Bathrobe
  • Lighted makeup mirror
  • Bedding:Pillow top mattress
  • Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Wake up service
Room Description:

Room Overview Ocean View Room with impressive view overlooking the ocean with private balcony Beds and Bedding 1 King Rollaway beds permitted: 1 at 20.00 USD per night Cribs permitted: 1 Maximum cribs/rollaway beds permitted: 1 Pillowtop mattress, Featherbed, and Duvet Room Features 467sqft/42sqm Air-conditioned This room is non-smoking Connecting rooms are available (for some rooms) Outdoor spaces: balcony (1) Living/sitting area Windows may be opened Windows, soundproof Windows, floor to ceiling Total outdoor space: 86sqft/8sqm Bath and Bathroom Features Marble bathroom Bathtub and shower separate Double vanities Lighted makeup mirror Hair dryer Robes: 2 Slippers Furniture and Furnishings Chair, oversized Alarm Clock Safe, in room Desk, writing / work, electrical outlet Iron and ironing board Food & Beverages Room service, 24-Hour Bottled water, for a fee Coffee maker / tea service Mini-bar, for a fee

Jw Marriott Cancun Resort & Spa photos Room
One-Bedroom King Suite
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 2 Double beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Carpeted floor
  • Telephone
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Radio
Room Description:

Suite|Caribbean, 1 Bedroom Suite, 1 King, Sofabed, Balcony

Jw Marriott Cancun Resort & Spa photos Room
Suite
Ocean view
  • Room size:

    86 m²

  • Max occupancy:

    6 persons

  • Bed type:

    1 Queen-size bed and 1 Sofa bed, Sleeping arrangements for 4 persons, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Guest toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

Caribbean Suite

Upgraded Club Level Room
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
  • General:Wi-Fi
  • Seating area
  • Living room
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
Room Description:

Deluxe|Premium Ocean View Room on Club 91 Level with upgraded services and amenities, for 2 adults, 1 King or 2 Double, 467sqft/42sqm, Living/sitting area, Wireless internet, for a fee, Wired internet, for a fee, Coffee/tea maker, 49in/124cm LED TV - DUOF

Family Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Premium Ocean Double/Double

Premium Deluxe Double Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

DOUBLE PREMIUM-DELUXE-OCEAN VIEW

Presidential Club Level Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Double bed

  • Check Prices
Room Description:

Standard|Club Presidential, Club level

Jw Marriott Cancun Resort & Spa photos Room
Presidential One-Bedroom Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Double beds

  • Check Prices
Room Description:

Suite|Presidential, 1 Bedroom Presidential Suite

Jw Marriott Cancun Resort & Spa photos Room
Ocean Double Room
  • Room size:

    467 m²

  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Standard|Ocean Double/Double - Double (Family Plan)

Jw Marriott Cancun Resort & Spa photos Room
Ocean King Room
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Wi-Fi
  • Seating area
  • Living room
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
Room Description:

Standard|Ocean View Room with impressive view overlooking the ocean with private balcony, 1 King, 467sqft/42sqm, Living/sitting area, Wireless internet, for a fee, Wired internet, for a fee, Coffee/tea maker, 49in/124cm LED TV - DUOS

Luxury Double Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

DOUBLE LUXURY OCEAN VIEW

Luxury King Suite
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 2 Double beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Seating area
  • Living room
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Media:Satellite TV
  • 220 V AC
  • Radio
Room Description:

Suite|JW Luxury Suite, Pool View (some with Ocean View), balcony - separate living area., 1 King, Sofa bed, 785sqft/71sqm, Living/sitting area, Dining area, Wireless internet, for a fee, Wired internet, for a fee, Coffee/tea maker, 55in/140cm LED TV - DUOG

Luxury Suite
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
Room Description:

SUITE LUXURY ONE BEDROOM

Jw Marriott Cancun Resort & Spa Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Places of interest

  • El Rey mayan ruins3.1 km

Shopping areas

  • Kukulcan Mall1.6 km
  • La Isla Shopping Mall2.6 km

Museums

  • Mayan Museum1.5 km

Theaters

  • Backstage Theatre1.3 km

Golf courses and Country clubs

  • Cancun Golf Club at Pok-Ta-Pok300 m

Local attractions

  • Playa Marlin2.0 km
    CancunMexico
  • Playa Delfines3.0 km
    Cancun 77710Mexico
  • Plaza Isla5.6 km
    Zona Hotelera, Cancun
  • Museo Sensorial del Tequila2.1 km
    Blvd. Kukulcan km 12.5, zona hotelera, Cancun
  • Wet'n Wild Cancun5.4 km
    Blvd Kukulkan Km. 25, Cancun

Restaurants nearby

  • Savio's Bistro by La Dolce Vita270 m

    Address: km 15 Zona Hotelera
    Phone: 998 8850150

    81% likes this, based on 418 reviews
    Cuisine: Italian
    Price Range: CAD 24 - CAD 43

  • Fantino710 m

    Address: Retorno del Rey #36, Zona Hotelera
    Phone: +52 998 881 0808 x5803

    96% likes this, based on 80 reviews
    Cuisine: Italian

  • Puerto Madero Cancun650 m

    Address: Boulevard Kukulcan, km 14.1
    Phone: 52 (998) 885-2829

    82% likes this, based on 872 reviews
    Cuisine: Vegetarian, Argentinean, Venezuelan
    Price Range: CAD 30 - CAD 61

Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    14
  • Number of rooms:
    448

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedCancunJw Marriott Cancun Resort & Spa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Hotels nearby
Me Cancun Hotel
5 stars
4 km
Hotel Nyx Cancun
4 stars
4 km
Cities nearby

Jw Marriott Cancun Resort & Spa Reviews

Guest reviews are submitted by our customers after their stay at Jw Marriott Cancun Resort & Spa

Average guest rating

9.0out of 10
Superb
Based on 33 reviews

Rating by category:

Rooms
9.0
Value
9.0
Service
8.4
Location
8.0
Dining
8.3

Guest reviews

  • Older travelers
    10.0

    Absolutely perfect, to be recommended without hesitation. Great breakfast buffet or a la carte. Very nice pool, fantastic view on the carribean sea - emerald blue sea with white sand beach. Good service and vey kind people speaking a good english also that is important. A real 5 stars hotel.

  • Older travelers
    10.0

    Wonderful hotel - lovely rooms - fantastic view ... perfect!

    Don't think the internet charges were acceptable - very high. Also, don't think it is acceptable to have to pay for drinking water - at this room rate, at least a liter of water per day should be included.

  • Single
    10.0

    Well-trained friendly staffs, beautiful view, comfortable room, and nice gym. Breakfast and dinner are very tasty.

  • Couple
    9.6

    All was on excellent. The hotel, staff, interiors, silence , breakfast, service on beach and near pools,bars , restorant International, Five stars real for its service ! Expensive, but demokratic and very suitable. We like our stay there.

    Early check out. And you can,t take for payment for some hours longer. The Gustino restorant with italian food with spicy mexican food.

  • Couple
    7.8

    Very good hotel, but some services are not from a super luxury hotel Very good hotel, better than Marriott nearby hotel Rooms very confortable but no great luxury touch . Good size bathroom. Excellent breakfast, with many choices of food (buffet) , just facing sea. Good service at the beach (drinks and food) 3 restaurants, but Italian restaurant closes at 8pm Restaurant tip... for great seafood, walk just opposite hotel entrance and go to Fred's restaurant. It was recommended by JW Marriott concierge and restaurant has excellent food with great service.

    Average services at Front desk and Operator ; -Front / check-in staff at check-in desk is rude and unpolite (they did not bother to ask if first time travel to Cancun). Only 2 persons available for check-in at 8pm. Manager of Front desk, did not feel he had to assist his staff, and he was doing absolutely nothing. - Operator // had to wait 15 minutes for operator to pick up call, because only 1 person working after 10pm.

  • Couple
    6.6

    Internet is not free and the procedure buying it is very complicated overcrowded, long time to waite in line for breakfast

How to reach hotel

hotel Jw Marriott Cancun Resort & Spa Cancun location
Show big map »

Hotel Address:

Blvd. Kukulkan Km 14.5 Lote 40-A Cancun 77500 Mexi, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    11.2 km
Airports
  • Cancun International (CUN)
    12.4 km
Restaurants
  • Savio's Bistro by La Dolce Vita (cuisine: Italian)
    270 m
  • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
    650 m
Beaches
  • Playa Marlin
    2.0 km
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    14
  • Number of rooms:
    448

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedCancunJw Marriott Cancun Resort & Spa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

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